WHEN TECHNOLOGY IS HANDLED,

the focus turns to growing business.

MORE INFORMATION ABOUT OUR PREMIER IT SUPPORT SERVICES
Outsourcing Your IT Management to SecureNA means having the resources, responsiveness, and reliability of an IT department, plus CIO/CTO-level strategy and guidance for your business. Your SecureNA team will monitor and support your network around the clock, freeing you to focus on growing your business and serving your customers. Communication is key in creating solid partnerships, and we support your staff via email and phone to make sure everyone knows we are both a partner and and a part of your team – an extension of your staff.

SecureNA’s Managed Service Suite offers an extremely comprehensive set of business technology management services. We work with companies of all sizes to create flexible solutions to meet any technology needs, including: Unlimited Technology Guidance and Consulting and Remote Computer Support.

Given the high cost of network downtime and the increasing need to be competitive through technology, doesn’t it make sense to have a plan in place to keep your systems and your company technology running smoothly with your own support team? Contact us today to learn more!

Global and Local IT/IS Strategies

  • Growth, Scalability, and Design Tactics
  • LAN, WAN, and Cloud Architecture and Storage
  • Data and Equipment Migrations
  • IT Policies for Protecting Intellectual Property
  • Create and Meet Recovery Objectives with a Comprehensive Backup and Disaster Recovery Plan

Technology Vendor and Project Management

  • Vendor Selection
  • Products and Computer Services Research
  • Cost/ROI Analysis
  • Licensing
  • Installation and Testing
  • Billing Issues/Analysis
  • Incident Resolution

Unlimited Level 1 and Level 2 Helpdesk

  • Equipment Setup and Delivery
  • User Training and Guidance
  • Laptop/Workstation Error and Alerting
  • VPN Client Management
  • Outlook Email Support
  • Advanced End-to-End Equipment
  • Phone and Tablet Support ISP Issue/Outage Resolution

Unlimited Level 3 Support Server Infrastructure Management

  • Active Directory/Group Policy
  • Data Storage
  • Backup and Disaster Recovery Management
  • Line-of-Business Software, Cloud, and Software as a Service (SaaS) Management
  • Financial/ERP/CRM
  • Cloud Storage Sharing/Security

Network Infrastructure Management

  • Architecture
  • Firewall and Network Maintenance
  • Security Event Remediation
  • Equipment Failures/Outage Monitoring and Resolution

Website Management

  • Hosting and Redirects
  • DNS Records

Communications Management

  • O365 Hosted Exchange Email and G Suite
  • Mobile Communications
  • ISP and Telecom

SecureNA’s team will always leverage the latest technology tools for support and management, giving you the edge that sets you apart from the competition. Contact us for world-class IT services and technology management today!

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